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Websites, local search and AI customer service for Sydney small businesses
Practical guides for Sydney small businesses: websites, being found on Google and Maps, and AI customer service. Written by Jacobo at Realtiq.
WebsitesWebsite photos: what to use when you have noneNo photos for your new website? What to shoot on a phone this week, when stock images help, what to avoid, and how to size and label every picture.
WebsitesYour own online shop or a marketplace listing?Selling on eBay, Amazon or Etsy versus running your own online shop. What each gives you, what each costs you, and a simple way to choose.
AI reception and chatAfter-hours calls: four ways to handle themVoicemail, forwarding to a mobile, an answering service or an AI voice agent. How each handles calls after you close, and how to pick one.
By industryPhysio clinic website: the pages that matterThe pages a physio clinic website needs: conditions, practitioners, first visit, fees, booking and location, plus the Ahpra advertising rules.
Local searchHow to ask for Google reviews without being awkwardWhen and how to ask customers for Google reviews, where to get your review link and QR code, what Google and the ACCC rule out, and how to reply.
WebsitesLanding page or multi-page website? How to chooseLanding page or multi-page website for a small business? What each one is good at, how they differ for Google, and a simple way to choose.
AI reception and chatInstagram DMs: replying without living in the appHow a small business can answer Instagram DMs without living in the app: saved replies, instant and away messages, a daily routine, and when to automate.
By industryRestaurant booking button: link out or embed?Should your restaurant website link to your booking system or embed its widget? How each option works on a phone, speed, Google, and a test.
Local searchName, address, phone: why consistency matters for local searchWhy your business name, address and phone should match everywhere online, where they live, and a 30-minute check to clean them up.
AI reception and chatWhatsApp Business for a small business: a setup guideHow to set up the free WhatsApp Business app for an Australian small business: number, profile, catalogue, greeting and away messages, and its limits.
By industryBarber shop website: what to includeWhat a barber shop website needs: services and prices, a Book button, walk-in details, real photos and a map, plus what to leave out.
Local searchHow to add your website to Google Search ConsoleA plain guide to adding your small business website to Google Search Console: which property type to pick, how to verify it, and what to do next.
AI reception and chatAI receptionist for tradies: handling calls on the jobHow an AI receptionist can answer calls for a plumber, sparky or builder on the tools: what it handles, what it passes to you, and how to set it up.
WebsitesWho should own your domain and hosting? A checklistWho should hold your domain, hosting and website accounts, how to check whose name they are in today, and how to fix it before it becomes a problem.
AI reception and chatAI voice agent in Australia: how to compare providersA practical way to compare AI voice agent providers in Australia: what to test on a live call, what to ask about data, handover and costs.
WebsitesHow long does a small business website take to build?What decides the timeline of a small business website, the stages in order, and how to avoid the delay that catches most owners: waiting on content.
WebsitesIs a website care plan worth it for a small business?What a website care plan usually covers, what it costs you to skip one, and a simple test to decide whether your small business needs it.
AI reception and chatAI receptionist, answering service or hiring in Sydney?Three ways to get the phone and the inbox covered, compared on cost, coverage and fit, so a Sydney small business can pick one without guessing.
AI reception and chatHow much does an AI chatbot cost a small business in Australia?What drives the cost of an AI chatbot for a small business, what to ask before you pay, and what Realtiq charges, in Australian dollars.
WebsitesWhat pages does a small business website need? A plain checklistThe pages a small business website needs, what goes on each, and which ones you can skip, with a clear way to choose between one page and five.
Local searchDo you need a website if you have a Google Business Profile?What a Google Business Profile does well, what only a website can do, and how the two work together for a Sydney small business.
AI reception and chatMissed call text back: how it works for a small businessA plain explanation of missed-call text back, what happens when you miss a call, what it needs to work, and where it does and does not fit.
By industryWhat a Sydney café website needs, and what it can skipThe parts of a café or restaurant website that earn their place: real menu text, hours, Maps, bookings, plus what to leave out.
AI reception and chatAI voice agent for a small business phone: what it can doWhat an AI voice agent does when it answers a small business phone, what stays with you, and what to test before it takes a real call.