The front desk that never sleeps.
Realtiq builds AI staff for Sydney small businesses. It answers your phone, website chat, Instagram DMs, WhatsApp, SMS, missed calls and web forms in seconds, day and night, works out what the customer needs, and books it into your calendar.
This is the same agent Realtiq builds for its clients, answering Realtiq's own line. Ask it what it would set up for your business.
Three things, done every time, in seconds.
Answers
Every channel, every hour, in your business's own voice. A missed call gets picked up or texted back in seconds, not found in voicemail on Monday.
Works it out
Asks what a good receptionist would ask: the job, the suburb, the urgency. Filters the tyre kickers and passes you the real ones.
Books it
Into your calendar, with the details on the job card, then texts you what came in. You wake up to work, not to messages.
The maths of the missed call.
48%
of enquiries to small businesses are never answered by anyone at all. Not late. Never.
Industry response studies62%
of them arrive outside working hours, while you are on the tools, at dinner, or asleep.
Domain, 202421×
more likely to qualify the job if you answer inside five minutes. The desk answers in seconds.
Harvard Business ReviewThe 2 am enquiry, handled.
Example exchanges, the kind the desk handles nightly. Not client results.
Missed call, answered by text
No hot water, two kids, please help.
Dispatched. He will call you at six, and I have put your address on the job card.
Instagram DM
Any spots on the 9 am harbour paddle for four?
Four held under your name. Card link sent, and I have flagged the tide time for you.
Phone, answered mid service
Can you do a table of ten on Saturday?
We can, seven thirty. I have noted one coeliac and sent the set menu.
Website chat
Do you take a rebate for physio?
We do. Tuesday at four is free. Shall I hold it for you?
Is there a beginners class I could try this week?
Thursday at six. First one is free, I have saved you a spot and texted the address.
One desk answered all five.
What I build, and what it costs.
Prices in AUD. Fixed scope, priced before anything starts.
Front desk
from A$1,500, then A$400 to 750 a monthFor the business that is losing work to a phone nobody can reach.
- Answers the chat on your website, Instagram DMs, WhatsApp, SMS, missed calls and your web form, day and night, including the 62 percent that land after hours
- Works out what the customer needs and books it into your calendar
- Texts you the moment something real comes in, and hands over cleanly when a human should take it
- Speaks in your voice, and you approve every word before it goes live
- A weekly note: what came in, what got booked, what it earned
Month to month, cancel any time
Voice agent
from A$2,500, then A$500 to 750 a monthIt picks up the phone and holds a real conversation: answers what they ask, works out what the job is, books it in. Nobody hits voicemail. The agent on this page is one of them.
With live quoting from your own rates and materials: from A$5,000, then A$1,000 a month
Follow up engine
from A$1,900The messages you never get around to sending: review requests after a job, quotes that went quiet, no shows, customers who have not booked in a year.
Landing page
from A$990One page built to turn ad clicks into enquiries. Live within seven days.
We map the calls you are already missing, build the desk that answers them, launch it on your real number, then tune it every week until it sounds like you.
How many did you miss last night?
Fifteen minutes. I will show you where enquiries are leaking, and what it would take to stop it. Whether or not you hire me.